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Ask us a question

Want to know if artificial grass is right for your outside area? Just ask...

If you can't find the answer to your query here just get in touch and we will do our best to answer your question promptly.

How long will my artificial grass last?
The surface is guaranteed for 8 years but installed for domestic use we would expect it to last 15-20 years.

Is Citigrass guaranteed?
Yes, the surface is guaranteed for 8 years.

Is Citigrass easy to install?
Yes, we will provide you with a step by step installation guide and offer you any further advice that you may need.  Alternatively, we also offer a full installation service, please contact us for details. Our installation page shows a brief guide to the installation process.

Will Citigrass fade in the sun?
No. Our range of artificial grass is UV stable and will retain its great natural colour.

Is Citigrass pet friendly?
Our range of artificial grass is durable and hardwearing .  Any mess made by pets can be picked up as you would on natural grass and the area can be washed clean with no discolouration to the area.

Is Citigrass suitable for children to play on?
Citigrass is child friendly and is the ideal surface for any child’s play area.
In addition, we can also supply a shock pad underlay if required.

Does artificial grass require maintenance?
Citigrass is low maintenance, the membrane installed under the carpet ensures it is kept virtually weed free. The only regular maintenance required is the removal of leaves and debris this can be achieved with a blower or stiff brush.

How does water affect the artificial grass?
Citigrass has holes in the backing allowing the water to drain through.

How much does Citigrass cost?
Please see our products page for our range of Citigrass and prices. We offer a Free site visit and survey of your garden/area to give you a fully comprehensive quotation on either just the supply of Citigrass or for supply and installation. Our project guide page will give you an approximate indication of the price too!